Main Phone (General Inquiries) : 1-615-324-6500

Player Services: 1 -877-7TN-PLAY (786-7529) or 254-4946 in the Nashville calling area.

Retailer Services: 1-800-826-4311

HEADQUARTERS

Mailing Address
P.O. Box 23470, Nashville, TN 37202

Physical Address
Plaza Tower Metro Center
200 Athens Way, Suite 200, Nashville, TN 37228
(615) 324-6500

PLEASE NOTE: When referring to Map directions, Metro Center Blvd. has been renamed Rosa Parks Blvd.

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. Monday through Friday.

DISTRICT OFFICES

East: 9298 Kingston Pike, Knoxville, 37922
Located in the Cedar Springs Shopping Center near Interstate 40
(865) 251-1900

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. Eastern Time Monday through Friday.

Northeast: 378 Marketplace Blvd., Ste. 5, Johnson City, 37604
Located in the Knob Creek Marketplace near I-26 at Exit 19
(423) 794-1050

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. Eastern Time Monday through Friday.

Southeast: 6016 Shallowford Road, #200, Chattanooga, 37421
Located in the Friar's Branch Shopping Center near Route 153
(423) 308-3610

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. Eastern Time Monday through Friday.

Middle: Plaza Tower Metro Center, 200 Athens Way, Nashville 37228
Located in Metro Center near I-65
(615) 324-6500

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. Central Time
Monday through Friday

PLEASE NOTE: When referring to Map directions, Metro Center Blvd. has been renamed Rosa Parks Blvd.

West: 5266 Summer Avenue, #75, Memphis, 38122
Located in northeast Memphis in the Perimeter Shopping Center near the intersection of Interstates 40 and 240
(901) 322-8520

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. Central Time
Monday through Friday.

Most questions can be answered by visiting our Frequently Asked Questions page.
If you don’t find your answer there, please feel free to contact us via email at email@tnlottery.com, or by calling Player Services at 1 -877-7TN-PLAY (786-7529)
or 254-4946 in the Nashville calling area.

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